Benefits for Customers
Ease of use increases participation
One time Registration
There is no need to register again to participate again. Just register once and participate in all future campaigns.
Progressive Persona
No need for a long registration form. Just answer one or two questions every time you customer logs in.
No Queues
Participate using your mobile or laptop. There is no need to visit the customer service desk.
COVID Friendly
With no requirement to visit the Customer service desk; there are no queues and no unnecessary contact with others.
Get Free Services
Your valet parking is free from the mall. Need a lounge ? maybe the mall can provide that free of cost as well.
Unique Offers
Get unique offers from your favorite stores in the mall directly on your mobile or laptop. Just log in to plan your trip.
Benefits for Tenants
Engage your tenants to increase sales
Work with Mall to increase your Sales
Get your ideal customer persona ready and request your mall admin to launch a special discount for that persona. Get new customers all the time.
Complimentary Retail
Someone buying kids clothing ? Add offers from your toy store for those parents. Work together with other retailers in your mall to maximize revenue.
Dashboard
Do not have the tools or loyalty program of your own to find your best customer type. Log in and check from dashboard who is your ideal customer.
Digital Asset Managemetn
Want to run offers; need to get approval from the Mall. Just initiate the workflow in the system to Mall admin will get back to you with approvals.
Collaborate with Category
Want to cash in on slow time during the year for your category ? Collaborate with others in the mall and request Mall admin to launch a special campaign for your category.
COVID - Appointment Booking
Want to see customers via booking ? Ask the mall admin to enable booking for your store via the Malican. Increase your audience to everyone visiting the mall.
Benefits for Mall Management
Rely on data to make intelligent decisions
Multi-Mall Management
Got more than one mall in your group ? Use the same system to attract your visitors from all the malls. See what works in which mall and position it accordingly.
Optimize your Ad Budgets
40% of Marketing budgets is spent bringing back your existing visitors for a shopping mall. Get Malican to connect directly to your customers. Use the left over budget to bring in new visitors.
Persona Grouping
All humans are similar. You can break group different visitors in different personas and run unique bespoke campaigns for your visitors.
Classification not just category
Not all watch makers are same. You can classify your stores to map more accurately against the personas. With the two dimensional grid; see which offering your mall is missing.
Campaign Communications
Use the system to communicate to all the database via email / sms or decide to just invite one persona group. You need Malican to show you the data to make your mall communications effective.
A Bit Extra
A bit extra for your loyal customers. Choose and add the services that your Mall can provide. Decide to make these services free or payable.
Benefits for Tenant Management
Data driven decisions to attract the right retailers
Day of Week Analysis
No mothers are coming to your mall on Tuesday morning ? The data and graphs from the system will enable you to find and take action.
Tenant Complaining
Easily check the category and foot fall of the adjoining stores. Guide your tenant on how they can become successful.
Data driven pitches
Got an empty spot in the mall. See who is visiting the adjoining stores. Pitch to your perfect tenant with real numbers.
Mall Visitor Data
Take your mall visitor / spenders data to your next pitch not just the foot fall. Impress the potential tenant with data.
Tenant Discounts
Tenant requesting for discount ? Instead offer them more exposure to your Mall visitors using the system. Through in a campaign for free. Drop an email to your Mall visitors.
True Partnership
Give the comfort to the tenant that you are there for them. Make them successful to make the Mall successful.
Lets Get in Touch
Reef Tower, Cluster O , Jumeirah Lake Towers, Dubai, UAE
Phone: +971 4 4487 321
Fax: +971 4 448 7112